03/17/2014
MODELS:
UN32F5500AFXZA, UN40F5500AFXZA, UN46F5500AFXZA,
UN50F5500AFXZA, UN32F6300AFXZA, UN40F6300AFXZA,
UN46F6300AFXZA, UN50F6300AFXZA, UN55F6300AFXZA,
UN60F6300AFXZA, UN65F6300AFXZA, UN75F6300AFXZA,
UN40F6350AFXZA, UN46F6350AFXZA, UN50F6350AFXZA,
UN55F6350AFXZA, UN60F6350AFXZA, UN65F6350AFXZA,
UN40F6400AFXZA, UN46F6400AFXZA, UN50F6400AFXZA,
UN55F6400AFXZA, UN60F6400AFXZA, UN65F6400AFXZA,
UN75F6400AFXZA, UN46F6800AFXZA, UN50F6800AFXZA,
UN55F6800AFXZA, UN55F7050AFXZA, UN60F7050AFXZA,
UN65F7050AFXZA, UN46F7100AFXZA, UN55F7100AFXZA,
UN60F7100AFXZA, UN65F7100AFXZA, UN75F7100AFXZA,
UN40FH6030FXZA, UN46FH6030FXZA, UN55FH6030FXZA
SUBJECT:
Random / Intermittent Power Cycles (Resets)
- SYMPTOM:
The TV powers OFF and ON by itself.
- REPAIR GUIDE:
1) Replace the main PCB ONLY IF the TV was manufactured in March, 2013 or earlier and the serial number is listed in Contact Samsung (Menu>Support>Contact Samsung). If the Main board has been replaced or the serial number is not displayed in Menu>Support>Contact Samsung, DO NOT REPLACE the main board.
2) Update the TV’s S/W to the latest version.
(Note: Make sure to download the SW file from SAMSUNG.COM prior to the customer visit.)
