INVESTIGATION OF THE SCREEN BREAKAGE CAUSE
Document shows samples of cracked TV screen cases and helps you to decide cause of
damage. It also helps you to find the responsibility for the injury and the way of solving the claim.
Types of TV screen damages:
1. Transport damages. Impact to the packaged appliance.
2. Impact to the screen. Impact to the appliance out of the package.
3. Too much pressure on the screen.
4. Other.
1. Transport damages
Acording location of package damage and screen damage try to find out cause of damage
before installation and first use of appliance.
Physical damage
Physical damage
Physical damage
Packaged appliance fall
CONDITION: Center of breakage near the edge of the screen. Breakage starts at the
corner.
CAUSE: Physical damage. Packaged appliance fall. Package damaged on same place as
the appliance.
SOLVING THE CLAIM: Repair under guarantee not valid. Hisense does not cover repair
cost or refund.
