LC40LE831EK LC46LE831EK
SYMPTOM Access to “AquosNet+” is refused.
When a customer tries to access “AquosNet+”,access is denied.
In some cases, the customer may see and error code “E999”.
CAUSE The “AquosNet+” license key data was duplicated and written to more than one unit
during production.
ACTION The following methods MUST be carried out to allow access to “AquosNet+”.
Failure to carry out ALL of the actions described will result in access being denied
even after the key has been written.
If the set is under warranty and not part of a Bought Out Guarantee, all repairs must
be referred to Sharpserv
