20TV012R7
GN6VH_NX Chassis
Subject: Software packages follow-up for GN6VH chassis [REVISION 7].
SW version: PKG 6.1554 EUA
Link: sony_atvotafull_2020_1601554100_eua_auth.zip
SYMPTOM
The latest software packages have been released, both enriching the set with additional features and remedying specific issues. ADDITIONAL FEATURES Issues
SOLUTION
Update with the latest software package, following the abridged procedure below.
IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set, remove the power or do not press any other button except as instructed until the update is completed.
The firmware update process may take up to approximately 15 minutes.
For on-site service event we recommend to advise the customer to do a software update before going on-site.
NOTE: For full software procedure please check Service Manual.
1. Download the applicable file from the link mentioned in the header, unzip and copy the extracted file (sony_dtvxxxxxxxxxxxx_xxxxxxxx_xxxxxxxxxxxxxx.zip ) to the root of an empty USB stick.
2. After AC plug-in, wait for 20s then turn the unit ON via [POWER] button on remote.
IMPORTANT: It is necessary to wait 20s for successful FW writing.
3. Insert the USB stick into the USB slot located at the side of the TV set.
4. A series of different messages will appear on the TV screen - follow the on screen instructions.
5. First, the TV will copy update file from USB, then the POWER indicator will start flashing under updating process (White colour).
An Update progress screen will be shown on screen under updating.
6. After several minutes, the TV will turn off and then turn back on to complete the update.
CAUTION: During the firmware installation process, do not remove the USB device, switch off the TV set or remove the power.
7. When the firmware update is complete, a message is displayed on the TV. It is now safe to remove your USB device from the USB slot.
sony_atvotafull_2020_1601554100_eua_auth
DTV0FA80A0CA0AC_00004100_16015541000178
