20TV018R1
GR1VH chassis ( 55”, 65”, 75”, 77”models. ) KD-75XH92xx, XH90xx, XH9505 XH8096 models.
Subject: TV set not hold to Wall Mount SU-WL850 [REVISION 1].
SYMPTOM
When using Wall Mount bracket SU-WL850, TV Set may not be hold by the magnet due to thickness of connected cable or wall mounting condition.
CAUSE
TV Set may not be hold by the magnet, due to Counter-force of Cable management (only 10mm space between set and wall.) or unexpected wall mounting condition.