18TV005R12
GN4TR_CU2, CHH2, CR, CU, CHH, CHM, CH, CPH Chassis
Subject: Software packages follow-up for GN4TR chassis [REVISION 12].
SW version: PKG6.7165 EUA
Link: sony_dtvota_2016_1607165100_eua_auth.zip
SOLUTION
Update with the latest software package, following the abridged procedure below.
IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set, remove the power or do not press any other button except as instructed until the update is completed.
The firmware update process may take up to approximately 15 minutes.
For on-site service event we recommend to advise the customer to do a software update before going on-site.
NOTE: For full software procedure please check Service Manual 9-888-759-xx .
1. Download the applicable file from the link mentioned in the header, unzip and copy the extracted file to the root of an empty USB stick.
2. After AC plug-in, wait for 20s then turn the unit ON via [POWER] button on remote.
IMPORTANT: It is necessary to wait 20s for successful FW writing.
3. Insert the USB stick into the USB slot located at the side of the TV set.
4. A series of different messages will appear on the TV screen - follow the on screen instructions.
5. First, the TV will copy update file from USB, then the POWER indicator will start flashing under updating process (White colour).
An Update progress screen will be shown on screen under updating.
sony_dtvota_2016_1607165100_eua_auth
DTV0FA60A0AA0AA_00004100_1607165100
