19TV007R10
GN5UR_SO, SP, SB, SL Chassis
Subject: Software packages follow-up for GN5UR chassis [REVISION 10].
SW version: PKG6.5076 EUA
Link: sony_atvotafull_2018_1605076100_eua_auth.zip
SOLUTION
Update with the latest software package, following the abridged procedure below.
IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set, remove the power or do not press any other button except as instructed until the update is completed.
The firmware update process may take up to approximately 15 minutes.
For on-site service event we recommend to advise the customer to do a software update before going on-site.
NOTE: For full software procedure please check Service Manual.
1. Download the applicable file attached to this Technical Bulletin, unzip and copy the extracted file (sony_dtvxxxxxxxxxxxx_xxxxxxxx_xxxxxxxxxxxxxx.zip ) to the root of an empty USB stick.
2. After AC plug-in, wait for 20s then turn the unit ON via [POWER] button on remote.
IMPORTANT: It is necessary to wait 20s for successful FW writing.
3. Insert the USB stick into the USB slot located at the side of the TV set.
4. A series of different messages will appear on the TV screen - follow the on screen instructions.
5. First, the TV will copy update file from USB, then the POWER indicator will start flashing under updating process (White colour).
sony_atvotafull_2018_1605076100_eua_auth
DTV0FA70A0BA0AB_00004100_16050761000635
