05TV252
KDL-S23A12U, KDL-S26A12U, KDL-S32A12U, KLV-S19A10E,
KLV-S19A10U, KLV-S23A10E, KLV-S26A10E, KLV-S32A10E
BC
Subject IRIS
No Button Response when Switching from Teletext to Normal Mode 1432
SYMPTOM
No button response when switching the unit from Teletext to Normal mode.
CAUSE
NVM IC1002 on the BE Board contains an incorrect value for the "PC Monitor Mode" ("Hotel Mode") so that the unit
functions as a PC monitor and ignores all the button commands from both the remote control and the unit. The
TT92 command allows switching between both modes.
SOLUTION
Using TRACE, read the value of address 62 on page 04 and, if necessary, change it from FA to FF.
APPLICABLE SERIAL NUMBERS
Units equipped with software version 9.25B and NVM12.
