07TV100R1
KDL-40X3000, KDL-40X3500, KDL-40W3000, KDL-46W3000,
KDL-46X3000, KDL-46X3500, KDL-52W3000, KDL-52X3500,
KDL-70X3500
BC
Subject IRIS
DVB-C Problems [REVISION 1]
SYMPTOM
• 1. When using a Technisat CAM certain encrypted services may not be descrambled correctly by the TV set.
• 2. When the DVB-C cable operator does not correctly signal the NIT, the MUX (service) will be missed during
scanning.
• 3. Incorrect display of the umlauted characters ä, ö, ü.
SOLUTION
Symptom 1 and 2
Install the latest software package as explained in Technical Bulletin 07TV086R* using the software attached to
Technical Bulletin 07TV085R*.
Symptom 3
Customers in Austria and Switzerland can switch the country setting to “Germany” to solve the problem. As a
second option, which is only to be used in case of a persistent customer demand, a software update should be
performed.
IMPORTANT
Only report this problem in warranty claim if it is the reason for customer/dealer return. If the software is
updated by routine job, it should not be reported in claim
