08TV006R7
SE-2 Chassis BC
Subject IRIS
Software Packages Follow-Up for SE-2 Chassis [REVISION 7]
SYMPTOM
The latest software package #037 is valid for the SE-2 chassis, and solves the following issues.
Issue IRIS code Rev.
No TXT subtitles after 15-20 min (Dutch broadcasting) 337E R4
Weekly timers problem 1174 R4
On/Off timer problem 1174 R4
EPG Navigation latch-up (Lausanne Citycable provider - Switzerland)
* TV goes to STBY when navigating through EPG. The only way to recover is
to switch off/on by main switch.
C119 R5
Missing subtitles for hearing impaired (Denmark)
* No subtitles are displayed when the option subtitles for hearing impaired is selected.
No problem with Basic subtitle options.
D286 R5
Audio description problem
* Yle is using Netherland audio type when sending audio for visually impaired.
When selecting “Audio Description”, Netherland audio appears instead of the correct audio.
1286 R5
TV crash when watching DVB-T (UK)
* The TV set periodically crashes and reboots when watching MUX A (e.g. Channel 5). C722 R5
SOLUTION
Install the latest software package #037 using the files attached to this document and following the abridged
procedure for software fixes outlined on the next page.
Date Software package Attachment Files
April 2009 #037 SE2_pkg_037_ms.zip
VM 6.37 (VCTP micro)
DM 2.12.211 (Digital micro)
For the full upgrade procedure (panel and board exchange), please refer to TB 08TV013.
Refer to the table on the next page to identify the applicable NVM file. For 37 inch models, first check
TB 08TV024.
Condition
code
Symptom
code
Part
number Ref. Section
code
08TV006 - Software Packages Follow-Up for SE-2 Chassis [REVISION 7]