09TV083R2
EX-2N_Clove, EX-2N_Peppermint_DVBC,
EX-2N_Peppermint_WXGA Chassis
TD
Subject IRIS
Upgrade Procedure for EX-2N_Clove and Peppermint_DVBC/WXGA Chassis [REVISION 2]
SYMPTOM
This Technical Bulletin describes the upgrading procedure for the EX-2N_Peppermint_AVC_DVBC/WXGA and
EX-2N_Clove Chassis, using a USB stick. Amongst others, an update is needed for software fixes or when
exchanging the B board.
Description Model Part number
B Board
P/S5650 A-1743-343-A
P3550, P/S5550 A-1742-171-A
19S57x0 A-1743-321-A
SOLUTION
1. Preparation
1-1. Take an empty USB stick, and create a folder called “upgrades”.
1-2. Depending on the model, download the two files indicated below.
Model Files Attached to
P3550, P/S5550
Production_SecureDev_MxRxx_Mx.xxx.upg (SW)
TB 09TV084
SecureNVM_MxRxx_xxINCH_WXGA_MIDxx.upg (NVM)
P/S5650
Production_SecureDev_MxRxx_Mx.xxx.upg (SW)
SecureNVM_MxRxx_xxINCH_FHD_MIDxx.upg (NVM)
19S57x0
Production_SecureDev_19Inch_MxRxx_Mx.xxx.upg (SW)
TB 09TV085 SecureNVM_MxRxx_19INCH_WXGA_MIDxx.upg (NVM)
1-3. Copy both files inside the “upgrades” folder of the USB stick.
2. Software update
2-1. Insert the USB stick in the USB TV slot, and switch on the TV.
2-2. Open the Service Menu by clicking “<info> + <5> + <Vol+> + <standby>” or via TT mode select “Menu”.
