10TV068
KDL-32EX40B, KDL-32EX43B, KDL-40EX40B, KDL-40EX43B BC
Subject IRIS
Blocked BD Disc 1767
SYMPTOM
Discs cannot be loaded / unloaded properly.
CAUSE
1. When the disc is inserted from the end of the slot (lower side) while keeping adding force in the direction of the
arrow in the picture below, disc inserting is halted by the mechanical stopper function halfway.
2. If the user then pushes the disc by force, the Front Detector comes off.
SOLUTION
OPTION 1: Replace the Loading Assy.
Description Part number
Loading Assy A-1765-201-B
OPTION 2: (Only if option 1 fails!) Replace the complete BDP Unit, following