11TV045R0
REACTIVE 117N 2 BC
Models
KDL-37EX525
Subject: Satellite Menu missing
SYMPTOM
No Satellite menu is available.
CAUSE
Recorded Production ID (0308000) is not correct.
SOLUTION
1. In Stand-by, enter Service mode pressing [i+] => [5] => [Vol+] => [Power]. Check whether ‘PID:03080000’ is
shown.
2. Check “DEST” by pressing 2 times button [1]. See whether ‘001 DEST AEP’ is shown.
