12TV045R3
REACTIVE 2 BC
Models
KDL-32EX340, 343
KDL-42EX440, 443
Subject: Software package follow-up for AZ-3FK chassis [REVISION 3]
SYMPTOM
The last software package has been released to remedy below problems.
Issue IRIS
code
Section
code Segment Rev.
Banner too large on Antenna 3 services (Spain) E733 DPR
ALL
R0
EPG shows only current and next information (Finland)
* No event information shown appears for all other programs 1720 DPR
TV hangs up with different symptoms when watching DVB-T2 (UK)
* 1. No picture and only OSD banner when zapping from a HD service
to another HD service.
* 2. Alarm type sound emitted from the TV speakers at full volume even
if volume is set to zero.
* 3. Volume control stuck and unable to adjust.
2170 FMW
TV may switch to OAD (On Air Download) channel when turning on
from deep standby.
*This issue occurs only when unit has been turned Off from external
input.
F272 DPR
R1
NTFS format is not supported when played on USB input. K761 FMW
Wrong time displayed in banner (Finland) U171 IDS R2
SOLUTION
Download and install the latest software package, using the applicable file attached to this TB and following the
procedure indicated below. Make sure to copy to an empty USB stick.
Date Attachment SW version
September 2013 AZ3-FK_pkg_6014_eu.zip 6.014
Update procedure
1. Turn on the TV.
2. Insert the USB stick into the USB slot of the TV.
3. Press the [HOME] button to enter the set-up menu and select [Settings] => [Set-up] => [USB System Update].
4. When being asked “Do you want to start system update now?”, press [OK].
ASC REPORTING
Repair type Condition
code
Symptom
code
Part
number Ref. Section
code PCB Defect
code
Repair
code Qty.
Proactive (NPF) 12TV045 SFT 6 2
Reactive (issue not listed) 12TV045 1 2
Reactive (issue listed) issue issue 12TV045 issue 1
12TV045 - Software package follow-up for AZ-3FK chassis [REVISION 3]
