12TV035R2
KDL-32EX340, 343
KDL-42EX440, 443
Subject: Part number info for Bezel, LCD Panel, and H board [REVISION 2]
SYMPTOM
Bezel, LCD panel and H Board are not available for service purpose, instead a complete TV screen unit will be
supplied.
IMPORTANT: Disassembly of the LCD unit (= combination of Bezel, LCD panel and H-board) is prohibited! It will
create an air gap, resulting in dust or dirt entering the LCD panel section.
SOLUTION
1. Order the corresponding TV screen unit (F18xxxxxx).
Model Destination
Defective Set TV screen unit Specs
Serial number Part number
32EX340
AEP 5000001~5150000 F18491900 EU Power plug
UK 5700001~5900000 F18491901 UK Power plug
32EX343
AEP 5050001~5150000 F18506200 LAN + EU plug
RU 5150001~5200000 / /
UK 5700001~5900000 F18506201 LAN + UK plug
42EX440
AEP 5000001~5150000 F18491800 EU Power plug
UK 5700001~5900000 F18491801 UK Power plug
42EX443
AEP 5050001~5150000 F18506100 LAN + EU plug
RU 5150001~5200000 / /
UK 5700001~5900000 F18506101 LAN + UK plug
2. Send back the defective TV screen unit using the Module Exchange Tool, in the same way as you received the
replacement module.
