14TV042R2
REACTIVE 2 TD
Models
KDL-40R353B, 32R303B
Subject: Software packages follow-up for ITC3 chassis (Russia) [REVISION 2]
SYMPTOM
The latest software packages have been released, remedying the issues below.
Issues IRIS code Section code Segment Rev.
TV can not turn on when HDD is connected F119 SYS ALL R0
To support new P-mod (more info 15TV023) 138X SWO ALL R2
SOLUTION
Update with the latest software version, by following the abridged procedure below.
NOTE: For full software procedure please check Service Manual 9-888-162-xx.
1. Download and unzip the applicable file attached to this Technical Bulletin and copy the extracted file to the
root of an empty USB stick.
Date Attachment SW version
August 2015 ITC3(RU)_v8507_STEU2.zip 8.507
2. Turn the unit ON.
3. Insert the USB memory into the USB slot located at the side of the unit.
4. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
5. Insert the AC plug.
6. Press the [Power] key to turn on the unit.
Please confirm that the LED under SONY logo turns ON in green.
After 20~30 seconds, the LED starts blinking in amber.
LED blinking indicates that the SW Update is ongoing.
IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set
or remove the power.
7. After 1~2 minutes, the LED stops blinking.
Press the unit [Power] key.
If “SONY” appears on the screen and the LED turns ON in green, the software update succeeds.
8. Pull out the USB memory from the unit.
ASC REPORTING
Repair type Condition
code
Symptom
code
Part
number Ref. Section
code PCB Defect
code
Repair
code Qty.
Proactive (NPF) 14TV042 SFT 6 2
Reactive (issue not listed) 14TV042 1 2
Reactive (issue listed) issue issue 14TV042 issue
14TV042 - Software packages follow-up for ITC3 chassis (Russia) [REVISION 2]
itc3(ru)_v8507_steu2
