14TV026R0
Models
RB1G_LW, LW_WXGA chassis
RB2G_HE-L chassis
Subject: Wall mount installation impossible
SYMPTOM
The unit cannot be installed with supplied wall mount due to wrong part supplied within the “Wall Mount Bracket
Assy”.
SOLUTION
If the customer points out the above symptom, please follow below steps:
1. Check the “Wall Mount Protector” supplied with the “Wall Mount Bracket Assy”.
Part number confirmation
RB1G_LW, LW_WXGA RB2G_HE-L
4-447-235-01 (LW) 4-479-798-01 (HEL)
