14TV051R0
Models
RB2T_HX, HJ, HA, HC Chassis
Subject: HD-EG55/BC2T special handling. HDD for Privilege Movies 4K
SYMPTOM
HD-EG5/BC2T is a USB-HDD used as promotional merchandise for BRAVIA TV.
The model name and the appearances is the same as the HD-EG5 that Sony is selling as a normal USB-HDD on
the market, but the contents are not the same. Please pay attention for the handling in each service station.
Model name : HD-EG5 The same as a HDD on the market.
Product name : HD-EG5/BC2T This is a point for distinguishing!!
Product code : 31305507
CAUSE
The USB-HDD is used as promotional merchandise for BRAVIA TV.
SOLUTION
HD-EG5/BC2T does NOT have any warranty due to promotional merchandise for BRAVIA TV.
If customer brings HD-EG5/BC2T to a service station, do NOT repair it, and do NOT exchange to HD-EG5 which is
sold on the marke
