15TV001R0
Models
RB2T_HX, HJ, HA, HC Chassis
RB2G_HT-H, HE-H, HE-L(3D), HE-L(2D), HM Chassis
Subject: Reboot when seeing specific MKV content.
SYMPTOM
TV set reboots when seeing specific MKV content.
CAUSE
SW wrongly recognizes specific MKV content, falls into ‘wrong status’ and a reboot occurs.
SOLUTION
Remux the specific MKV content by using for example the free software ‘ MKVToolNik ’ on below URL.
http://www.bunkus.org/videotools/mkvtoolnix/Note: this Software is not created nor supported by Sony. Download and usage is at own risk.
