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15TV033R2
« : 06 Декабря 2023, 03:19:29 »
15TV033R2
Models
RB2-T, RB2-G Chassis
Subject: 8 times blinking / TV restart / ‘HOST_WDT’ error count in service menu. [Revision 2]
Note: Main board replacement or AEP event is not allowed if SoftWare version is < v2.704.
SYMPTOM
1. LED 8 times blinking.
2. Experienced LED 8 times blinking or TV restart. TV set is working with ‘ HOST_WDT ‘ error count in ‘ Self Diagnosis Display ‘.
CAUSE
Bug in the function to save service list may cause sometimes dirty data in BIVL cache.
SOLUTION
1. LED 8 times blinking.
If the above symptom occurs, please perform a factory reset of the unit, update the firmware and clear the error history by following below steps:
NOTE: “Factory Reset” resets all user data and settings including TV channels, network set-up, login information etc..
a) Perform Factory Reset
- Plug in the AC of the TV.
- While the TV is on, keep pushing the Arrow UP button on Remote Controller (towards TV IR sensor) and push the ON/OFF button on TV.
- ‘ RESET ‘ message will be displayed on bottom-left corner meaning Factory data reset is successful.
- Release ON/OFF button on TV and TV will shut down and restart.
b) Update the firmware version to version 2.704 or above.
Refer to the 14TV008 Technical Bulletin.
c) Clear Error history by pushing [ 8 ], [ 0 ] in the ‘ Self Diagnosis Display ‘ ( [ i ], [ 5 ], [ Vol - ], [ TV POWER ] )
2. Experienced LED 8 times blinking or TV restart. TV set is working with ‘ HOST_WDT ‘ error count in ‘ Self Diagnosis Display ‘.
If the above symptom occurs, update the firmware and clear the error history by following below steps:
a) Update the firmware version to version 2.704 or above.
Refer to the 14TV008 Technical Bulletin.
b) Clear Error history by pushing [ 8 ], [ 0 ] in the ‘ Self Diagnosis Display ‘ ( [ i ], [ 5 ], [ Vol - ], [ TV POWER ] )
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