16TV006R2
Models
GN2S_QW Chassis
Subject: Software packages follow-up for GN2S_QW chassis [REVISION 2].
SYMPTOM
The latest software packages have been released, both enriching the set with additional features and remedying
specific issues.
ADDITIONAL FEATURES
Issues IRIS
code
Section
code Segment Rev.
Support IPTV services (YouTube/Netflix/Opera Apps/CEB) C231 DNS ALL R0
SOLUTION
Update with the latest software version, by following the abridged procedure below.
NOTE: For full software procedure please check Service Manual 9-888-196-xx.
1. Download the applicable file attached to this Technical Bulletin, unzip and copy the extracted file to the root
of an empty USB stick.
Date Attachment SW version
12 April 2016 GN2S_QW_v8056_TDEUA.zip 8.056
2. Turn the unit ON.
3. Insert the USB memory into the USB port 1 located at the side of the unit.
4. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
5. Press the key located on the lower part of TV and hold it while inserting the AC plug.
ASC REPORTING
Repair type Condition
code
Symptom
code
Part
number Ref. Section
code PCB Defect
code
Repair
code Qty.
Proactive (NPF) 16TV006 SFT 6 2
Reactive (issue not listed) 16TV006 1 2
Reactive (issue listed) issue issue 16TV006 issue 1 3
2 / 2 16TV006 R2
Sony Europe Limited
Service, Quality and Environment
Service Engineering
2 / 2
6. Continue to hold the key while confirming the LED status.
Amber LED blinking indicates that the SW Update is ongoing.
IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set
or remove the power.
7. After 1~2 minutes, the LED stops blinking and the TV will turn ON.
If “SONY” appears on the screen and the LED turns ON in green, the software update succeeds.
8. Pull out the USB memory from the unit.
9. Confirm the SoftWare version
10. Change UART selection in Service Mode to ‘ NoLog’.
a. Go into service mode ( [ i ] > [ 5 ] > [ vol+ ] > [ TV POWER ]
b. Press [ DOWN ] key to select “UART Selection”.
c. Press [ RIGHT ] key 4 times to change from Factory No Log.
d. Press “ENTER” to select
e. Press [ POWER ] key to go to StandBy and leave Service Mode.
gn2s_qw_v8056_tdeua
