17TV017R0
Models
GN3UN_KML Chassis
Subject: Software packages follow-up for GN3UN_KML chassis.
SYMPTOM
The latest software packages have been released, remedying the issues below.
Issues IRIS
code
Section
code Segment Rev.
Beep sound when change from Digital RF to Analog RF 1542 APD ALL R0
SOLUTION
Update with the latest software version, by following the abridged procedure below.
NOTE: For full software procedure please check Service Manual 9-888-724-xx.
1. Download the applicable file attached to this Technical Bulletin, unzip and copy the extracted file to the root
of an empty USB stick.
Date Attachment SW version
27 April 2017 GN3UN_KML_tvupdate_2017_8613_euf_auth.zip 8.613
2. Turn the unit ON.
3. Insert the USB memory into the USB port 1 located at the side of the unit.
4. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
5. Press the key of TV and hold it while inserting the AC plug.
6. Continue to hold the key while confirming the LED status.
Amber LED blinking indicates that the SW Update is ongoing.
IMPORTANT: During the firmware installation process, do not remove the USB device, switch off the TV set
or remove the power.
ASC REPORTING
Repair type Condition
code
Symptom
code
Part
number (3C)
Ref.
(pre 3C)
Section
code PCB Defect
code
Repair
code Qty.
Proactive (NPF) 17TV017 17TV017 SFT 6 2
Reactive (issue not listed) 17TV017 17TV017 1 2
Reactive (issue listed) issue issue 17TV017 17TV017 issue 1 3
2 / 2 17TV017 R0
Sony Europe Limited
Service, Quality and Environment
Service Engineering
2 / 2
7. After 1~2 minutes, the LED stops blinking and the TV will turn ON.
If “SONY” appears on the screen and the LED turns ON in green, the software update succeeds.
8. Pull out the USB memory from the unit.
9. Confirm the SoftWare version
10. Change UART selection in Service Mode to ‘ NoLog’.
a. Go into service mode ( [ i ] > [ 5 ] > [ vol+ ] > [ TV POWER ]
b. Press [ DOWN ] key to select “UART Selection”.
c. Press [ RIGHT ] key 4 times to change from Factory No Log.
d. Press “ENTER” to select
e. Press [ POWER ] key to go to StandBy and leave Service Mode.
11. Confirm the UART selection.
gn3un_kml_tvupdate_2017_8613_euf_auth
DTV02B40B0BB4BB_00000100_8613
