8/Jul/2011
LED TV / PDP DV
D6000 D7000 D8000
History of Pairing with QWERTY Remote and 3D Glasses
LED TV D6000, D6020, D6400, D6420, D6450, D6500, D6300, D6900, D7000, D8000
PDP TV D6450, D6500, D6900, D7000, D8000
Symptom
Solution
1. QWERY paired
- ‘BT-Q’
2. 3D glasses paired
- ‘BT-G’
3. Both paired
- ‘BT-Q /G’
4. Not paired
- Blank
Firmware
To check the history, TV should be upgraded with upper version in below table.
Version
LED D8000
PDP D8000
LED D7000 1007,3
LED D6000, D6020, D6400, D6420, D6450, D6500 1010,1
LED D6300, D6900 1006
PDP D6450, D6500, D6900, D7000 1007
Buyer
Published by Sungil Kim / VD Div. Global CS team (e-mail ID : tjddlf02.kim@samsung.com )
Only Defected sets ( ) Whole sets ( )
Attachment Schematic Diagram ( ) Drawing ( ) None ( ○ )
Application Reference ( ㅇ )
Some customers ask to send one more QWERTY remote or Bluetooth 3D glasses, even they don’t have defect
one.
SVC Guide
Compatible Model code
To prevent this immoral act, call agent can check the history that customer already paired QWERTY remote and
3D glasses. Go to menu, support and select 'Contact Samsung', there is flag for history. Even customers reset
