Model : UN**D7000 Feb.21.2012
Buyer : SEA, SECA
Title : Keypad is not working.
■ Symptom
Customer statement is that the keypad at plug and play step doesn’t work when select the up/down keys.
■ Cause
SW Problem.
Tvs with SW version less 1002.3 could present this issue.
■ Solution.
Software upgrade to latest version
