Fast Track Troubleshooting Manual Rev – 6/1/12
ASC20120402001 SUBJECT: Issue with the Wake on Voice (WoV) Command for 2012 Smart Interaction TVs. SYMPTOM: TV turns on by itself or doesn’t turn on by voice command. REPAIR: Please check the firmware version. If the version is lower than 1012.0, have the customer upgrade to version 1012.0 or higher.
