IRIS Symptom Code: ---- IRIS Section: ----
HDMI INTERMITTENT PICTURE CUTS OUT WITH MESS
When some of the above TV Sets is called for service due to the described phenomenon,
please proceed as follows.
1. Enter the Service Mode according the Service Manual. Figure 1 Menu will appear on screen.
2. Check the Main Version. If it is lower to 1.34, proceed to update the software version to 1.34 or upper,
as details the Service Manual.
Figure 1: Checking the Main Software Version.
Note: The fi le name is always the same, but the contents is changing every software version.
A B C D
INTERCHANGEABLE From OLD to NEW From NEW to OLD NOT INTERCHANGEABLE
GENERAL
MODELS
&
SERIAL No.
INTERCHANGEABILITY
PARTS
In the below TV sets, it may appear through HDMI connection at 1080i 50Hz or 60Hz following
phenomenons:
1- The picture will intermittently cut out and “HDMI 1 or HDMI 2” indication appears in top Left
corner. Then “No Information” banner appears at the bottom of screen.
2 - Half a screen of digital noise.
The fault can happen at random.
The fault appears with HD set top box, Freesat and Blu-ray.
SERVICING
REF No. NEW PARTS
DESCRIPTION
OLD PARTS
DESCRIPTION
PARTS
NUMBER
INTERCHANGEAB.
EFFECTIVE
FROM
EX
CODE
SN
CODE
Main
Software
Version File
Ver 1.34 (or upper) Any previous - B March. ‘10 -- --
MODEL MODEL MODEL MODEL MODEL MODEL
LC-32DH500EE LC-32DH500RU
